TECHNICAL SUPPORT

Technical questions.
Practical conversations.

RTP parts consultation, equipment and process troubleshooting, and technical design and implementation for custom upgrades.

01

Parts & replacement consultation

Technical consultation and requirements discussion for RTP spare parts and replacements.

Useful details to prepare

Equipment models, part numbers or photos help define the scope of your inquiry.

02

On-site & remote support

On-site equipment and process troubleshooting, with remote technical support for RTP systems.

Useful details to prepare

Describe the symptoms, relevant alarms and operating conditions to support analysis.

03

Custom upgrade engineering

Technical solution design and implementation for custom RTP equipment modifications and upgrades.

Useful details to prepare

Share the current equipment condition and your objectives to help shape the technical discussion.

GET IN TOUCH

Talk to technical support

Email the equipment details and a description of the issue, or connect with us on WeCom.

support@xinjizhiyan.cn

Service scope and arrangements are determined after discussing the equipment and issue.

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WeCom

Connect with Xinji Zhiyan

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Scan with WeChat, or save the original image to recognize the QR code.

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